Clarity is respect.

✅ Tell them where the gap is
✅ Be specific
✅ Be honest
✅ Be kind — but firm

There's something magical about watching new managers discover their leadership style, learn to navigate challenging conversations, and build the confidence to support their teams effectively. The energy in the room yesterday was infectious - so many "lightbulb moments" and genuine engagement.

The SME-friendly solution? Start simple with monthly check ins:

🟢 What's going well?
🟢 What's challenging?
🟢 How can we support you better?

Document the conversation. That's it.

Employment Rights Bill: Emily will be sharing regular updates and actionable insights in her newsletter - breaking down each change and showing you exactly how to prepare.

Sign up for free updates. Don't wait until 2027 to start preparing.

The goal isn't to become corporate. It's to scale your values and maintain your culture as you grow.

Question for SME owners: What people challenge are you facing that keeps recurring? Often, that's your signal that it's time to systematise.

You start as a tight-knit team where everyone just "gets it." But as you grow, that informal approach stops working. Suddenly you're managing people you don't know as well, and you're not sure if they're performing or just busy.