Last week, I sat with a client for two hours as they processed how to handle a situation no business school prepares you for. We talked through scenarios, practiced conversations, and worked through both the practical steps and emotional weight of the decision.

Our bespoke People Planning Process - a structured approach that works for businesses of all sizes. This methodology takes each client through a carefully designed journey, starting with a deep understanding of their business and unique challenges before creating and implementing tailored solutions.

After four years of running his business solo, Phil Gregory faced the daunting task of hiring his first employee. With The People Consultancy's support, he completed the entire hiring process within a week, ensuring full compliance and confidence. "Emily has a gift of making the complicated and scary seem manageable," says Phil, who has since continued with business coaching, leading to improved processes and increased work capacity.

In my 15+ years supporting business owners, one truth stands out. When your people are your biggest headache, your business becomes a burden rather than a joy.

Here's what I know …

As a performance coach and HR consultant, I've seen countless small business owners really struggle with a common challenge - creating accountability among their employees.

The sleepless nights, stress, frustration and overwhelm that come as a result of this are no joke.

Here's why it happens...

I've seen it countless times. Clients reach out when they're paralysed, unable to move forward. The culprit? A business setback that's shattered their confidence and planted seeds of doubt.

These experiences can be crippling, making you second-guess every decision.

But here's the truth - they don't have to define you.

This client's journey is seriously impressive - organic growth over a decade to a team of 30, fuelled by a fantastic culture.

But like many growing businesses, they've hit a common hurdle. A lack of structure creating bottlenecks for the owners.

Ever had one of those days where you're staring at your computer screen, thinking, "Is this really worth it?"

I recently worked with a recruitment business owner, who was having way too many of those days. She was at her wit's end - stressed, overwhelmed, and seriously contemplating throwing in the towel on her business dreams.

I'm putting together a newsletter specifically for small businesses like yours. It's my way of keeping you in the loop about the big HR changes coming your way — without the legal jargon headache.

Think of it as your HR cheat sheet, your “go to”.