How Template HR Is Killing Your Business Growth

Six months ago, one of our clients (a fast-growing service business) was drowning in templated HR.

Their previous outsourced HR provider had one answer for everything: "Here's our standard process."

- New starter struggling? Here's the template onboarding checklist.
- Performance issues? Here's the standard performance review form.
- High turnover during rapid growth? Here's our generic retention strategy.

Sound familiar?

The problem wasn't that they didn't have HR systems. The problem was their HR systems didn't have them.

Here's what we did differently:

Instead of handing over another template, we listened. We audited how their business actually worked. We surveyed their people about what they really needed.

Then we built HR that fit their reality:

• Recruitment processes that attracted the right people, not just people
• Interview frameworks that revealed cultural fit, not just skills
• Performance and career growth pathways that made sense for their industry and pace

The result? They're now confidently scaling through their fastest growth period yet.

The lesson?

- Your people don't need more policies. They need the right support.
- Your managers don't need thicker handbooks. They need practical tools that actually work.
- Your business doesn't need template solutions. It needs HR that grows with you.

If your HR feels like it was designed for someone else's business, let's talk.

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HOW WE HELP

Building a sustainable business shouldn't mean growing your headaches. 

Here at The People Consultancy, we help owner-managed businesses handle everything that comes with employing people—properly and professionally. 

From £500 per month, our Fully Outsourced HR Service delivers expert support without the full-time cost.

Email us to discuss how we can support your growth journey.