The wake-up call: Sometimes being "helpful" isn't enough when legal compliance is on the line.

Your office manager is probably amazing at what they do. But employment law changes, tribunal cases create new precedents, and one misstep can cost you thousands.

15 years later, 200+ businesses supported, and I still get excited about helping owners like Denise focus on what they do best.

To every SME owner reading this: Your people challenges are valid, they're common, and they're solvable. You don't have to figure it all out alone.

Clarity is respect.

✅ Tell them where the gap is
✅ Be specific
✅ Be honest
✅ Be kind — but firm

There's something magical about watching new managers discover their leadership style, learn to navigate challenging conversations, and build the confidence to support their teams effectively. The energy in the room yesterday was infectious - so many "lightbulb moments" and genuine engagement.

The SME-friendly solution? Start simple with monthly check ins:

🟢 What's going well?
🟢 What's challenging?
🟢 How can we support you better?

Document the conversation. That's it.

Employment Rights Bill: Emily will be sharing regular updates and actionable insights in her newsletter - breaking down each change and showing you exactly how to prepare.

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