We've been working with this SME in Sussex for a number of years now, that whilst mega successful has now grown beyond the small family business it once was.

Now with 20+ employees, it needed a more structured approach to performance and development without being corporate or bureaucratic.

Here’s what we delivered ….

Join us this February for an interactive workshop designed specifically for small business owners and managers who want to transform their approach to performance management.

Here's the reality, your people want to know how they're doing NOW, not in 6 months time. They want to grow, develop and be challenged. But most importantly? They want to be heard.

I'm not your typical HR consultant who shows up with a clipboard and a rulebook. Instead, I'm more like your strategic partner who rolls up their sleeves and dives in to find real, practical solutions. As one client put it: "Emily was brilliant not just as a service but a solutions provider".

In today's video, I'm going to share how successful businesses are flipping the script on performance management. We'll explore how focusing on coaching and development first can transform your business culture, boost your billers' confidence, and actually make those tougher conversations more constructive when they're needed.

Are you leaving performance to chance in your business? Are you just hoping to get the results you want without clarity?

I see this all the time - usually resulting in a stressed, frustrated business owner, taking it all on themselves.

There is another way.

Here's a radical thought for recruitment & small business owners - what if performance conversations actually energised your team?

Somewhere along the way, the very mention of "performance" became associated with blame, fear and that dreaded march to HR. It's no wonder we all tense up at the phrase "we need to talk about your performance."

What if we changed this narrative in our businesses?

You know exactly what I'm talking about - that employee who consistently underperforms, the one you've been meaning to address for weeks, months, maybe even years. Yet, here you are, once again picking up their slack, feeling the weight of unresolved issues on your shoulders.

As a performance coach and HR consultant, I've seen countless small business owners really struggle with a common challenge - creating accountability among their employees.

The sleepless nights, stress, frustration and overwhelm that come as a result of this are no joke.

Here's why it happens...