The SME-friendly solution? Start simple with monthly check ins:

🟢 What's going well?
🟢 What's challenging?
🟢 How can we support you better?

Document the conversation. That's it.

Professional HR support doesn't replace your compassion—it channels it effectively.

Your team deserves clear expectations and honest feedback, delivered with skill and care.

That's what professional HR looks like.

We're witnessing some really interesting times in the workplace.

Employees are increasingly turning to AI to craft their emails, performance reviews, and HR communications. What started as a productivity tool has accidentally created employees who sound like they graduated from law school.

Strategic HR foundations can enable recruitment agencies to achieve both commercial success AND create a culture people actually want to be part of. Rich's agency proves that revolutionary thinking backed by robust people systems can transform an entire business approach.

Our client, Emma, went from constant anxiety to rediscovering why she started her business in the first place - she'll tell you it was the best decision she ever made for both her business AND her wellbeing.

As a busy business owner, there's a world of difference between having someone tell you what to do with your HR challenges and having someone actually handle them for you.

True outsourced HR isn't just about getting advice – it's about implementation. When you're juggling multiple priorities, getting HR advice is only half the battle. The real challenge is finding the time to put that advice into action.

As we approach mid-year, many businesses are preparing for performance reviews. But are your appraisals actually delivering value, or have they become a bureaucratic exercise everyone dreads?

My client, a boutique recruitment business with 10 employees were experiencing rapid growth.

Despite their success, the leadership team approached me with a clear challenge: how could they continue their growth trajectory whilst simultaneously developing their internal talent and attracting top performers, all without the substantial overhead of a full-time HR department?

Small business owners, are you prepared for the significant shift in Flexible Working coming your way?

Last week marked a crucial milestone as the Employment Rights Bill passed its third reading in Parliament.

By October 2026, this legislation is set to transform how you handle flexible working requests from your team.