I'm not your typical HR consultant who shows up with a clipboard and a rulebook. Instead, I'm more like your strategic partner who rolls up their sleeves and dives in to find real, practical solutions. As one client put it: "Emily was brilliant not just as a service but a solutions provider".

Are you tired of constantly putting out HR fires in your small business?

December isn't just about Christmas prep – it's the perfect time to transform your approach to people management for 2025.

"I just need you in that meeting with me."

Three weeks ago, Sarah* reached out about what seemed like a straightforward HR issue – ongoing performance challenges in her team. But as we sat down together, it became clear there was so much more beneath the surface.

Ever notice how employee issues hit different when you're a business owner?

That pit in your stomach when conflict arises isn't just about the immediate problem – it's often tied to deeper emotional threads woven through our entrepreneurial journey.

I've been working with a recruitment business owner recently who was at breaking point. He'd been paying for a generic HR helpline (you know the type - insurance-backed, call centre approach, tick-box solutions). But they just weren't getting it.

The challenge? An underperforming consultant with ongoing sickness issues. Months of frustration, zero progress, and a helpline that didn't understand the unique dynamics of recruitment businesses.

In today's video, I'm going to share how successful businesses are flipping the script on performance management. We'll explore how focusing on coaching and development first can transform your business culture, boost your billers' confidence, and actually make those tougher conversations more constructive when they're needed.